Current job openings will be listed below, however please reach out to careers@susanalexandra.com even if your ideal position isn't listed as we are always seeking dynamic individuals to join our growing team!

Job Title: Sales Associate (Full-Time or Part-Time)

Susan Alexandra is seeking a warm, energetic, and highly motivated Sales Associate to join our retail team. You will play a key role in creating a joyful, welcoming, and elevated in-store experience while actively driving sales and supporting day-to-day operations.

The ideal candidate is personable, proactive, and comfortable in a fast-paced retail environment. We are looking for individuals who genuinely enjoy engaging with people and take pride in maintaining a beautiful, organized space.

Responsibilities 

Sales & Customer Experience:

• Deliver exceptional customer service and create meaningful, memorable interactions.

• Actively sell and confidently communicate the Susan Alexandra brand story, product details, and material quality.

• Support the achievement of daily, weekly, and monthly sales goals.

• Build lasting relationships with returning customers and contribute to ongoing clienteling efforts.

• Assist customers with styling, gifting, product recommendations, and special orders.

• Maintain a welcoming, upbeat, and hospitable presence on the sales floor at all times.

• Become proficient in in-store jewelry-making techniques.

• Process transactions accurately using POS systems.

Store Operations:

• Assist with store opening and closing procedures.

• Maintain high standards of cleanliness, organization, and visual presentation throughout the store.

• Restock merchandise and monitor inventory levels on the sales floor.

• Support merchandising updates, floor moves, and the installation of seasonal displays.

• Assist with packaging, fulfillment, and in-store pickups.

• Ensure products are displayed beautifully and maintained throughout the day.

• Support loss prevention and adhere to all store safety practices.

Team & Community Support:

• Collaborate closely with the retail and operations teams.

• Support in-store events, activations, and community initiatives.

• Contribute positively to the team culture and maintain a solutions-oriented attitude.

• Assist with ad-hoc store and company projects as they arise.

Qualifications:

• Previous retail or customer service experience is preferred.

• Strong communication and interpersonal skills.

• Outgoing, confident, and comfortable initiating conversations with customers.

• Highly organized with strong attention to detail.

• Ability to multitask effectively in a fast-paced environment.

• Flexible schedule, including availability for weekends and holidays.

• Ability to stand for extended periods and lift or move boxes and store supplies as needed.

• A genuine passion for fashion, jewelry, art, design, and the Susan Alexandra aesthetic.

The Ideal Candidate: 

• Loves people and naturally creates connections.

• Possesses a strong eye for color, merchandising, and visual presentation.

• Takes initiative and naturally identifies tasks that need attention.

• Enjoys a balance of sales and operational responsibilities.

• Thrives in a collaborative, creative, and entrepreneurial environment.

Position Details:

• Status: Full-time/ Part Time Availability 

• Availability: Must be available for weekends and key retail periods.

• Reporting: Reports directly to Store Management.

Susan Alexandra is a creative, community-driven brand rooted in joy, self-expression, and thoughtful design. We are looking for team members who are excited to help bring that experience to life every day in our stores.

Please email rick@susanalexandra.com to apply!